Report a Claim

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Report a Claim2024-04-30T10:47:28-07:00

Claims are unfortunate, but they don’t have to be complicated.

We understand that dealing with a new claim can be stressful, and we are here for you. Please select the type of claim you would like to report to us.  We will contact you right away to discuss your options and advise you on the next steps moving forward with your claim.

Or, give us a call at  888-885-4144

Business Claim

24/7 Policy Center.

Manage Your Policies!

Create your user account to manage your policies online. Here’s some of the things you can do!

In a few short steps, we’ll help you start the claim process.

360 Risk Partners clients can report a claim directly to us. We will reach out to you right away to discuss your options.

Here’s some things to remember:

Provide your policy number.

We’ll ask you a few quick questions about the claim.

Tell us what happened.

Provide a quick summary of what happened, when, and where. After the claim is submitted, we’ll work with your carrier to get your claim number and adjuster’s information right away.

Get support if you need it.

Remember that 360 Risk Partners is always here for you! Get in touch by contacting us or call 888-885-4144.

360 Risk Partners

1101 Fulton Ave #204
Sacramento, California 95825
Phone: 888-885-4144

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM

Should I file a claim?

Here are some things to consider if you are deciding whether to file a claim:

  • Was anyone injured?
  • Did you damage someone else’s property or vehicle?
  • Is it unsafe to live in your home or drive your car?
  • Are the damages above your deductible?
  • Is it just a maintenance issue or normal wear-and-tear?

If you answered yes to one or more of these questions, you should consider filing a claim. That way we can begin collecting the information needed to resolve your claim quickly. If you have questions about filing a claim, call our service department at 888-885-4144 to speak to a dedicated Claims Advocate or contact your carrier directly.

In the meantime, browse our claims resources below to find guidance on the most frequently asked questions.

The claims process.

Our role as your Claims Advocate is to ensure you receive the highest level of service from our partners while utilizing your coverage to its fullest ability. We’re available to address your coverage questions as they arise and to advocate on your behalf when necessary.

What is a claims advocate?

We’re glad you asked! As an advisor and trusted resource, the Claims Advocate serves as a primary contact to our clients to:

  • Review their policy and discuss the details of a loss
  • Give customized service throughout the claims process
  • Provide clear and timely information before, during and after a claim
  • Proactively help the client to achieve a prompt and fair settlement
Claims FAQ

Frequently asked claims questions.

How do I file a claim?2024-04-30T10:48:55-07:00

If you need to file a claim, make sure to call us first! Our team will help you determine if a claim should be filed and connect you with the insurance carrier to start the claims process. We will even follow up throughout the claim if needed.

Keep in mind, before filing a claim you’ll want to get an estimate of the damages before making permanent repairs. For home claims, consider calling a plumber or roofer to stop any issues that may cause permanent damage, like an active leak.

Call 888-885-4144 for our dedicated Claims Advocacy team to help walk you through this process, or use the online options here to notify us of your claim.

Personal Insurance Claim

Business Insurance Claim

Can I get a damage estimate before filing a claim?2024-04-30T10:48:55-07:00

Yes, we recommend obtaining an estimate before filing a claim. Once you have your estimate, give us a call to discuss your options. We’ll also look at your policy with you to see if your estimate is above your deductible.

How long will my car insurance claim take?2024-04-30T10:48:55-07:00

Every claim is unique, and many factors determine how long it will take.  Giving your claims advocate all the necessary details and documentation will help keep your claim process moving smoothly.

Will turning in a claim automatically increase my insurance?2024-04-30T10:48:56-07:00

This is not an easy answer.  Different insurance companies will have different formulas on determining your insurance premium; one of which can be claim frequency and severity.  It is our recommendation to discuss your specific claim with our claims manager to see if turning in a claim makes sense.  However, all possible liability claims need to be turned in; as the insurance company needs to be put on notice.

What is an adjuster?2024-04-30T10:48:56-07:00

An adjuster is a representative of the insurance company that helps settle a claim.  They are not employed by us.  We do not settle claims as this is done by the adjuster.  However, we will assist in making sure a covered claim is paid fairly and promptly.