• How do I file a claim?

    If you need to file a claim, make sure to call us first! Our team will help you determine if a claim should be filed and connect you with the insurance carrier to start the claims process. We will even follow up throughout the claim if [...]

  • Do I need trailer interchange coverage on my policy?

    This entirely depends on what shipping companies you plan to work with and whether you’ll be pulling your own trailers or the shipping companies. One of my appointed carriers, Great West Casualty, has some really great coverages for trailer interchange agreements. Under a trailer [...]

  • Is the Stated Amount for commercial vehicles important?

    When you’re coming up on your yearly commercial auto renewal, a good insurance broker is going to ask you to review your Power Units and determine whether the stated value for each power unit is accurate? In a total loss/wrecked truck situation, the insurance [...]

  • Why are my loss runs for my business important?

    It’s important to the insurance quotes available to you. Underwriters look at your business’s loss history to see if your business is a good fit for their company. They want to see how much of a risk it would be to insure you. Your [...]

  • Can I get a damage estimate before filing a claim?

    Yes, we recommend obtaining an estimate before filing a claim. Once you have your estimate, give us a call to discuss your options. We’ll also look at your policy with you to see if your estimate is above your deductible.

  • How long will my car insurance claim take?

    Every claim is unique, and many factors determine how long it will take.  Giving your claims advocate all the necessary details and documentation will help keep your claim process moving smoothly.

  • Where do I go for the inspection?

    You can locate the nearest Carco inspection site by clicking here.

  • Is There a Fee for the Inspection? How Long Will It Take?

    There is no charge to you for the photo inspection, which takes approximately 15 minutes to complete.

  • What Documents Should I Bring to the Inspection Site?

    No documents are required (except for Florida inspections, which require vehicle registration). You will only need to provide the inspection site with the name of your insurance company. However, any current documents that list your insurance company name, your policy number, and vehicle information [...]

  • What Will Take Place During the Inspection?

    The CARCO inspector will complete a state-mandated inspection report form, noting the required vehicle information. The inspector will also take photographs of your vehicle (except in Florida). You will then review and sign the inspection report. Once signed, your inspector will supply you with [...]